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  1. Serenata
  2. Confirmation & Delivery

Confirmation & Delivery

Questions regarding order confirmation, delivery guarantees, addresses, issues, and timeframes.

Delivery

  • Will my flowers be delivered by a courier or a florist?
  • Where exactly will the order be left upon delivery?
  • Do you deliver on a Sunday?
  • How much do you charge for delivery?
  • My delivery never arrived!
  • What happens if the recipient isn’t in when you deliver?
See all 7 articles

Delivery Issues

  • Why does my tracking say delivered when its not?
  • Why wasn’t my delivery left safely?
  • I don't understand my tracking status!

Confirmation

  • How can I request a VAT receipt?
  • How will I know if you have received my order?
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